1. Introduction:

This Shipping Policy applies to all orders placed on the Aaron Esh Ltd website ("Website"). By placing an order with us, you agree to comply with the terms outlined in this policy. If you have any questions or concerns regarding shipping, please contact us at customerservice@aaronesh.co.uk

2. Processing Time:

Orders are typically processed and dispatched within 1-2 business days from the date of purchase, excluding weekends and public holidays. Please note that processing times may vary during busy periods such as sales or promotions.

3. Shipping Methods and Delivery Times:

We offer several shipping methods for domestic and international orders, including standard and express delivery. The delivery times vary depending on the shipping method selected and the destination. Estimated delivery times are provided at checkout and are calculated from the date of dispatch.

4. Shipping Rates:

Shipping rates are calculated based on the weight of the package, the shipping method selected, and the destination. Shipping costs will be displayed at checkout before you complete your purchase. Please note that additional customs duties and taxes may apply for international orders, and these charges are the responsibility of the recipient.

5. Tracking Your Order:

Once your order has been dispatched, you will receive a shipping confirmation email containing a tracking number. You can use this tracking number to monitor the progress of your delivery online. Please note that tracking information may not be available for all shipping methods.

6. Delivery Attempts:

If you are not available to receive your delivery, the courier may leave a delivery attempt notice with instructions on how to reschedule delivery or collect your package from a local depot. Please ensure that someone is available to receive the delivery at the specified address to avoid any delays or issues.

7. Shipping Restrictions:

We currently ship to addresses within the United Kingdom and internationally to select countries. Please note that some items may be subject to shipping restrictions based on size, weight, or destination. If your order is affected by these restrictions, we will notify you promptly and provide alternative options if available.

8. Order Changes or Cancellations:

Once your order has been processed and dispatched, we are unable to make changes or cancel the order. If you need to make any amendments, please contact us as soon as possible, and we will do our best to assist you.

9. Lost or Damaged Shipments:

In the rare event that your shipment is lost or damaged during transit, please contact us immediately at customerservice@aaronesh.co.uk  We will work with the courier to resolve the issue and ensure that you receive a replacement or refund as applicable.

10. Contact Information:

If you have any questions or concerns about our Shipping Policy, please contact us at customerservice@aaronesh.co.uk

Aaron Esh Ltd Details:

Aaron Esh Ltd is a company incorporated in England and Wales with registered number 13941361 whose registered address is:

Sarabande foundation, 22 Hertford road, studio 5, N15SH. United Kingdom

Last Updated: 27/03/2024