Our return policy lasts for 30 days after you have received your item.

To be eligible for a return, your item must be in its original condition, unused, with tags attached, and in the original packaging. You must also provide proof of purchase.

To initiate a return, please contact us at customerservice@aaronesh.co.uk. Once your return is approved, we will provide you with a return shipping label and instructions on where to send your package. Please note that items returned without prior authorization will not be accepted.

If you notice any damages or issues with your order upon receipt, please contact us immediately so we can address the problem promptly.

Certain items are not eligible for return, including perishable goods, custom products, personal care items, hazardous materials, flammable liquids, gases, sale items, or gift cards. If you have questions about whether your item is eligible for return, please reach out to us.

For exchanges, we recommend returning the item you have and placing a new order for the desired item to expedite the process.

Once we receive and inspect your return, we will notify you of the approval status for your refund. If approved, your refund will be processed automatically to your original payment method. Please note that it may take some time for the refund to be reflected in your account, depending on your bank or credit card company's processing time.

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